After-sales Service: | Engineers Available to Service Machinery Overseas |
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Temperature: | -40 - 10 Celsius Degrees |
Refrigerant: | Freon |
Size: | Customized |
Structure: | Assembled |
Use Nature: | Distribution |
Customization: |
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Freezer Room Freezring Room Walk in Cooler Cold Storage in USA
Q:How long is the lead time?
A:Usually for units we need 35 days to produce. If it is a special voltage of 60hz, the production time needs to be extended by 5-10 days. Panels and other things usually we need 7-20 days depends on amount.
Q:What kind of technical support can you provide?
A:Both our sales and engineers can provide 24 hours online support. Panels are supplied with installation drawings. Installation manuals and electrical diagrams are included with the cooling system. Accessories support is available for all of our products.
Q:Can you send an engineer to the site to install?
A:At present, due to the epidemic, the cost of our engineers going abroad is too high. Returning from abroad requires up to 14 days of quarantine. We recommend that it is more cost effective to find a refrigeration engineer locally. We can provide full online technical support.
Q: Do you accept customization?
A: Since we are a factory, we accept customer's customization. If you need to use your brand, please provide the AI/PSD source file of the brand logo.
Q: Can you provide samples?
A: Hello, most of our products can provide samples. Sample fee and shipping fee will be paid by customer. Panel samples can be provided free of charge. Shipping is paid by the customer.
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